CITY OF COCOA
The City of Cocoa operates a primary PSAP with three (3) answering
positions servicing three (3) incoming 9-1-1 trunks.
The staff consists of 13 personnel including supervisors and
consists of combination call takers/dispatchers. This staff utilizes
the Positron "Lifeline" equipment with 30-button IAP
Plus Workstations. The system has a 16-channel digital logging
recorder together with instant playback recorders.
Spectracomm Netclock equipment is installed to provide for master
timing of 911 hardware.
The City of Cocoa took 13,587 emergency 9-1-1 calls in FY 97/98.
The following chart depicts a three (3) year call loading for
this PSAP:

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